Bahari Hai Conservation is a not-for-profit organization based in Watamu, Kenya. We rely on donations to carry out our conservation work. All funds are appropriately and accurately accounted for.
Processing of online donations
1.1 When you donate via www.baharihai.org we will process your donation which will go to a bank account of Bahari Hai Conservation. Prior to confirming your donation, you will be presented with a display of your proposed donation before it is processed. Please check this page thoroughly to ensure that details relating to your donation have been entered correctly. Once you have approved your donation (making the necessary corrections in case of errors), Bahari Hai Conservation and our payment providers processes your payment and collects the donation.
1.2 Bahari Hai Conservation may use third party processors to collect and process your donations. Prior to making your donation (and after approving the contents of the display page relating to your donation), you may be directed to the relevant page of the third party processor to complete the necessary steps to make your donation, and you may be required to accept the terms and conditions appearing on such third party processor’s page.
1.4 Where third-parties process donations on behalf of Bahari Hai Conservation, it charges a fee, as agreed with Bahari Hai Conservation.
2.1 Once you have made a donation on our site, you will only be able to request a refund if you contact us within 48hrs of payment. We will not charge you a fee for processing any refund if your donation was made through our site and processed by us. If your donation was processed using a third party processor and wish to request a refund, then such third party processor may apply charges to process your refund.
2.2 If you submit to us a refund request for a donation made through a third party processor, we will pass this request on to the third party processor, who will be responsible for making any such refund. We are not responsible for making any refund of a donation processed by a third party processor. We would advise you to contact the relevant third party processor directly in the event you have any concerns regarding the processing of refunds
Unauthorised card use
3.1 When you make a donation through www.baharihai.org the transaction is final and you cannot question or dispute it, unless you can prove unauthorised use of your payment card. If you become aware that your payment card has been used fraudulently or if it is lost or stolen, you must notify your card provider in accordance with their reporting rules.
Request for reporting
4.1 You may request a report and/or answer as to how your funds were used by contacting us. Please ensure you provide sufficient information for Bahari Hai Conservation to be able to associate your request with a donation received.
Change of these terms